Privacy Policy

Last updated: May 1, 2026

Overview

Your privacy is important to us. This Privacy Policy explains how Softopiax ("Company", "we", "us", or "our"), the company behind ShipSaaSKit, collects, uses, and protects your personal information when you visit shipsaaskit.com and use our services.

By using our website and services, you consent to the practices described in this policy.

1. Information We Collect

Information You Provide

  • Account information: When you create an account using Google or GitHub authentication, we receive your name, email address, and public profile picture from those services.
  • Payment information: When you purchase ShipSaaSKit, your payment is processed by Stripe or Paddle. We do not store your credit card details. The payment processor provides us with your name, email, and transaction details.
  • Communications: When you contact us via email at support@shipsaaskit.com, we collect the content of your message and your email address.

Information Collected Automatically

  • Usage data: We use Google Analytics to collect anonymous usage data such as pages visited, time on site, referral source, browser type, device information, and general geographic location.
  • Cookies: We use essential cookies to maintain your session and preferences. Google Analytics uses cookies to collect anonymous usage statistics.

2. How We Use Your Information

We use the information we collect to:

  • Provide and maintain your access to ShipSaaSKit and the GitHub repository.
  • Process your purchase and send transaction confirmations.
  • Provide email support during your support period.
  • Send important service-related communications (security updates, maintenance notices).
  • Analyze website usage to improve our product and website experience.
  • Detect and prevent fraud or unauthorized access.
  • Comply with legal obligations.

We will never send you marketing emails without your explicit consent.

3. How We Share Your Information

We do not sell, rent, or trade your personal information. We only share data with:

  • Stripe / Paddle: For payment processing.
  • Google Analytics: For anonymous website analytics.
  • Supabase: For authentication services.
  • GitHub: For repository access management and authentication.
  • Hostinger: For website hosting.
  • Law enforcement: Only when required by law, court order, or government request.

4. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this policy:

  • Account data: Retained while your account is active and for a reasonable period afterward for legal and business purposes.
  • Payment records: Retained as required by tax and financial regulations.
  • Support communications: Retained for up to 2 years after your support period ends.
  • Analytics data: Google Analytics retains anonymized data according to their retention policy.

5. Data Security

We take reasonable measures to protect your personal information using commercially acceptable security practices, including:

  • HTTPS encryption for all data transmitted to and from our website.
  • Secure authentication through established providers (Google, GitHub).
  • Payment processing handled by PCI-compliant providers (Stripe, Paddle).

However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

6. Your Rights

For All Users

You have the right to:

  • Access the personal data we hold about you.
  • Request correction of inaccurate data.
  • Request deletion of your personal data.
  • Withdraw consent for data processing at any time.

For EU/EEA Residents (GDPR)

Under the General Data Protection Regulation, you additionally have the right to:

  • Data portability (receive your data in a structured, machine-readable format).
  • Restrict processing of your personal data.
  • Object to processing based on legitimate interests.
  • Lodge a complaint with your local data protection authority.

Softopiax acts as both data controller and data processor for information collected through shipsaaskit.com.

For California Residents (CCPA)

Under the California Consumer Privacy Act, you have the right to:

  • Know what personal information is collected about you.
  • Request deletion of your personal information.
  • Opt out of the sale of personal information (we do not sell your data).
  • Non-discrimination for exercising your privacy rights.

To exercise any of these rights, contact us at support@shipsaaskit.com. We will respond within 30 days.

7. Cookies

Our website uses the following types of cookies:

  • Essential cookies: Required for basic site functionality (authentication, session management).
  • Analytics cookies: Used by Google Analytics to collect anonymous usage data. You can opt out by installing the Google Analytics Opt-out Browser Add-on.

You can control cookies through your browser settings. Disabling essential cookies may affect your ability to use our services.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

9. Children's Privacy

ShipSaaSKit is not intended for individuals under 16 years of age. We do not knowingly collect personal information from children under 16. If we discover that we have collected data from a child under 16, we will delete it promptly.

10. International Data Transfers

Your information may be processed and stored in countries other than your own, including jurisdictions where our service providers operate. By using our services, you consent to the transfer of your information to these countries.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last Updated" date below. For significant changes, we will make reasonable efforts to notify you via email.

Continued use of our services after changes constitutes your acceptance of the updated policy.

12. Contact

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

Last updated: February 25, 2026